Shipping policy

Last updated: July 30, 2026

Processing Time Orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Delivery Estimates Estimated delivery is [5–8 business days] within the continental United States. These are estimates only, not guarantees. Vintome is not liable for delays outside our control, including carrier delays, customs, weather, or incorrect address information provided by the customer.

Shipping Costs Displayed at checkout. Shipping fees are non-refundable, including on approved returns.

Address Accuracy Customers are solely responsible for providing an accurate shipping address at checkout. We are not liable for orders delayed, lost, or undelivered due to an incorrect or incomplete address. Address corrections after an order has shipped cannot be guaranteed.

Lost or Stolen Packages Once a carrier marks a package as delivered, Vintome is not responsible for packages lost or stolen after delivery. Customers must file claims directly with the carrier. We may assist at our discretion but are under no obligation to replace or refund such orders.

International Shipping We currently only ship within the United States.

Contact: hello@vintome.com